General Support & Patient Resources
Tips and troubleshooting, best practices, and FAQs to help patients get the most out of their Mend experience.
General Resources
- How to Customize Preferences for Notifications, Alerts, and Access
- How do I create an account, log in or reset my password?
- Quick Tips for a Successful Video Visit
- Video Visit Connection Test & Tips
- Mend Troubleshooter
- Live Video Captioning for Google Chrome Users
Patient FAQs
- What is Mend?
- Is Mend secure?
- Is Mend covered by my insurance?
- What are Video Visits?
- Is my device compatible with Mend?
- How do I connect with my provider for a Video Visit?