Patient FAQs
- What is Mend?
- Is Mend secure?
- Is Mend covered by my insurance?
- What are Video Visits?
- Is my device compatible with Mend?
- How do I connect with my provider for a Video Visit?
- What features and functions are available to patients in a Video Visit?
- How do I schedule an appointment?
- How do I reschedule or cancel an appointment in Mend?
- What is the Virtual Waiting Room?
- How do I provide payment or insurance information?
- Why is my healthcare provider "requesting information" from me? And what are Mend Forms?
- How does Secure Messaging work?